Your Privacy Is Our Priority
Your personal information is completely safe at rin95. Through SSL encryption and strict data protection policies, we ensure the highest level of security for your information.
This privacy policy applies to all services and activities of the rin95 platform. By using the rin95 website or creating an account, you agree to comply with all terms of this policy. Please read this policy carefully.
Table of Contents
What Information We Collect
We collect various types of information to create your account and operate our services at rin95. This data collection is fully transparent and carried out for necessary purposes only.
1.1 Information Provided Directly by You
When you register at rin95 or use our services, the following information may be collected directly from you:
- Full name and date of birth
- Email address and mobile number
- Banking and payment details (bKash, Nagad, Rocket, Upay numbers)
- Government-issued identity document details for identity verification
- Address and location information
1.2 Automatically Collected Information
When you use our platform, certain information is automatically collected through technical means — such as IP address, browser type, device type, activity logs on the platform, and session duration. This information is primarily used to improve platform security and service quality.
How We Use Your Information
rin95 uses your information only for legitimate and necessary purposes. No information is used for unrelated purposes without your consent. We use your information for the following:
- Creating, managing, and verifying your account
- Processing financial transactions including deposits and withdrawals
- Providing customer support and resolving issues
- Preventing fraud and ensuring account security
- Following and monitoring responsible gaming policies
- Informing you about relevant promotional offers and bonuses (with your consent)
- Improving platform services and developing new features
- Meeting applicable legal obligations
rin95 never sells your information or transfers it to advertising third parties.
How We Store and Protect Information
rin95 applies industry-standard technical and organizational measures to protect your personal information. Our security framework includes:
- Securing all data transmissions through SSL (Secure Sockets Layer) encryption
- Storing data in encrypted form to make unauthorized access impossible
- Access controls — only authorized personnel can view the information they need
- Conducting regular security audits and vulnerability assessments
- Automated monitoring systems to detect suspicious activity
Your information is retained only for as long as necessary to provide services or fulfill legal obligations. Even after an account is closed, some information may be retained for a specific period due to legal requirements.
Sharing Information with Third Parties
rin95 does not sell or rent your personal information to third parties. However, in certain circumstances we may share limited information with trusted partners:
4.1 Payment Processors
Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. These third parties are governed by their own privacy policies.
4.2 Technology and Service Partners
Limited technical information may be shared with game software providers (such as Pragmatic Play, JILI, PG Soft, Spribe) and technology service providers for platform operations. They process this information in accordance with instructions provided by rin95.
4.3 Legal Obligations
If we are required to comply with a court order, regulatory authority directive, or applicable law, we may provide information to the relevant authorities. In such cases, we always disclose only the minimum necessary information.
Cookies and Tracking Technologies
rin95 uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored in your browser.
Types of cookies we use:
- Essential Cookies: Essential for the platform to function properly — maintaining login sessions and ensuring security.
- Performance Cookies: Collect anonymous statistics to monitor and improve platform performance.
- Preference Cookies: Remember your language, currency, and other personalized settings.
You can disable cookies at any time from your browser settings. Please note that disabling certain cookies may prevent you from using the full functionality of the platform.
Your Rights and Controls
rin95 believes you should have full control over your own information. To that end, we provide you with the following rights:
Right to Access Information
You can request to know what information we hold about you.
Right to Correct Information
If there is any inaccuracy in your personal information, you can request that it be corrected.
Right to Delete Information
In certain circumstances, you can request that your information be deleted (legal limitations apply).
Right to Withdraw Consent
You have the right to opt out of marketing communications at any time.
To exercise these rights, contact our support team via 24/7 live chat or email us at [email protected]. We are committed to responding to your request within a maximum of 30 business days.
Protection of Minors
rin95 provides services only to individuals aged 21 or above. We do not collect or process any information from minors.
Age verification is mandatory during registration. If we discover that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
If you believe a minor is using the rin95 platform, please notify our support team immediately. For more details, visit our Responsible Gaming page.
Special Protection for Payment and Financial Information
rin95 treats your financial information with the highest level of sensitivity and applies additional layers of protection for it.
- All financial transactions are conducted through encrypted channels
- A minimum deposit of ৳300 is accepted via bKash, Nagad, Rocket, and Upay
- Identity verification is mandatory for withdrawals of a minimum of ৳800
- An automatic alert system is activated for suspicious transactions
- Your complete payment account details are never stored on our servers — only the necessary reference information is kept
If you notice any discrepancy or issue with a financial transaction, contact our 24/7 live chat support immediately.
Changes to the Privacy Policy
rin95 reserves the right to update this privacy policy from time to time. We will notify you before changes take effect:
- The updated date will be displayed on this page
- A notification will be sent to your registered email for significant changes
- A notice about notable changes may be shown when you log into the platform
If you continue to use rin95 after a policy change, it will be assumed that you have accepted the updated policy. However, no change will apply retroactively to information collected under your prior consent.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact our support team. We are always ready to assist you.
Privacy-Related Contact
24/7 Live Chat — Instant support in Bengali
Privacy-related requests are responded to within a maximum of 30 business days.
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